Newcastle Custom Electronics — Electronics Store in Newcastle West

Reviews of Newcastle Custom Electronics

• Madison

  Added 2016.08.03

  phillips and other manufacturers who use this business for warranty repairs should be ashamed for providing such a bad service
• Mason

  Added 2016.07.28

  the worst service i have had in my life, very rude, unhelpful , arrogant with a care factor of zero, they also attempted to con me out of $99 for a warranty claim.
• Tyler

  Added 2016.04.30

  The technicians were polite and courteous and completed the job promptly.
• Austin

  Added 2016.03.16

  0 stars is a more accurate rating. These guys are quite simply the worst company I've ever dealt with. They lie about completion dates. They don't bother to listen to the faults a machine has and then only when you follow them up are they interested about finding a solution. an certainly will not ring you to give you an update on your repair.
• Thomas

  Added 2016.02.10

  They appear to have a monopoly in the Newcastle area on the repair of certain cameras & electrical appliances.
• Ashton

  Added 2015.09.07

  My one piece of advice to anyone who has unfortunately gotten snared - don't ring them up - that's a waste of time - go down to their office and let them know, face to face, how impressive their service is.
• Isaiah

  Added 2015.07.12

  Afterwards, when I told an old friend about my experience, he said he'd had a similar experience with them some years ago, and that they were "notorious" for it in the city.
• Matthew

  Added 2015.07.10

  Had my washer dryer repaired on behalf of LG, he botched the first repair and now attempts to blame me for the fault lol??? I called back in under 24 hours of the repair to claim its still broke.. guy is a fraud and seems to only get by subcontracting.. Avoid this joke.
• Adam

  Added 2015.07.08

  Steer well clear is my advise.
• Elizabeth

  Added 2015.06.15

  I took a camera in to get fixed. 3 months - and innumerable phone calls later - I had to go down and shout at them in their office to get it back - unfixed.
• William

  Added 2015.04.27

  It looks like they accept repair jobs way beyond their capacity to actually do the repair - certainly in a reasonable time period - and it appears to have bred a mentality that they can treat customers with contempt -because there's nowhere else customers can go.
• Tyler

  Added 2014.12.21

  I will never use them again. The big tech players are having their names tarnished by these cowboys.
• Jack

  Added 2014.12.02

  Hands down the worst company I have ever dealt with in Newcastle. My experience mirrors the other reviews on this page. I only wish I'd read them before going there.
• Carlos

  Added 2014.11.03

  Overall I would have no reservations in using NCE in the future.
• Jeremiah

  Added 2014.09.22

  Plus if it's a warranty item, let the manufacturer or retailer know just how well their "authorised repairer" has performed. Hopefully at some point the truth will get them to take action.
• Sarah

  Added 2014.07.08

  I was fairly hesitant about my repair when LG directed me to contact NCE to fix a broken, 18 month old LG OLED Curved 55" TV. After reading the reviews I was fearing the worst.
• Patrick

  Added 2014.03.08

  However my experience with NCE was highly professional and I was pleasantly surprised. I emailed through a photo of the TV and they immediately identified the problem and ordered the replacement part. Within a few days I contacted them to check on the progress and the part had arrived and they had booked in a technician to carry out the repair at my home.
• Matthew

  Added 2013.07.11

  The missing star is only due to me having to contact them for updates after not receiving a reply to my emails.